Bracing myself to make another call to my ISP tomorrow, since they said to give 'em 48 hours. I'll try not to argue with whomever takes like I did last time, when they lied and said my complaint was only noted on Monday. When they'd, in fact, got my complaint 2 days earlier on the Saturday when I contacted them via their online chat service, which they kept a log off.
I'm still a wee bit pissed off that they've only reduced my next phone bill by a tenner due to the inconvenience of being unable to access my emails. I'd have expected more off than that; given it's been nearly 2 weeks since I was able access my emails. And the lassie who took my call - on Wednesday, I think it was? - said it appeared to be an issue at their end. Possibly a server issue.
I am... chuffed to bits! I can access my emails again!
Just as I was getting ready to phone my ISP and complain at 10 o'clock this morning. I get a text from their nearest customer services HQ, which is in Newcastle -
Why aye man! - saying they'll be phoning within 15, 20 minutes. And they did! Which I was expecting, because their customer services up in Glasgow weren't great - and that's as nicely as I can phrase that.
Anyway, the 2-step authorisation loop I was encountering on my previous sign-in attempts has been overidden.
Yay! Well, it's still there, it just skips that bit when I sign now. They also adviced me that, if I have another login issue, just to change my password via my account settings. I've not to bother with doing it via the password rest.
Got to say, I was dreading the thought of having to set up a new email account as I use my current one for everything. Online shopping, music related newsletters, notification for here, my YouTube and Facebook, etc.