Tech support/cpu help needed

[Spike Lee]

I can not shut down my computer or access the add remove programs in control panel. When I click on the icon nothing loads up.

HELP PLEASE

 

[Ignace]

I can't see how this should be a CPU problem. When your CPU fails, don't even try to start him up. Maybe you got a virus ? I had that before and after a format and reinstall it was solved. So probably you went to dirty sites.

 

[coyote]

pull the plug out of the wall socket

 

[Rembrandt Broam]

pull the plug out of the wall socket

I was going to suggest that, but then I considered that he might be using a laptop, in which case he should pull the plug out of the wall socket and take the battery out.

 

[Sial Axetder]

I was going to suggest that, but then I considered that he might be using a laptop, in which case he should pull the plug out of the wall socket and take the battery out.

That should get things moving. If it doesn't shut down after that ... maybe time to run?