mixedupgirl
Well-known member
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- Thread starter mixedupgirl
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Why would you choose a job you know that you will have such problems with? Problems beyond being too shy to ask questions - you just have no understanding of what you are dealing with. I admit, the training was shorter than expected, but I - in your position - would spend every waking minute with educating myself, instead of making customers angry with my incompetence. You obviously have (unrestricted) internet access - why don't you look stuff up? There's plenty of information and lots of trustworthy sources out there.
It's good you make an effort - but don't give up just now. Keep on improving yourself.
It's good you make an effort - but don't give up just now. Keep on improving yourself.
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There was nothing wrong with what I said.
Impressive how you removed the message after just one argument of mine. Self-improvement is always the right path.
If their angriness is not your fault, ignore them and pay attention to the significant part of their statements. Then I don't understand why an angry customer made you talk to a colleague - if their angriness is not manageable by training, there is no sense in wanting more training.
You said, you were. Eight days of training instead of four weeks equates to incompetence. Moreover, it was you who said more training (aka decreasing incompetence) would be necessary.
If it isn't essentially important to you, I, again, don't see how it could make you feel that "low". Get another job, perhaps. It's hard to do that, indeed, so work on keeping this one.
It is not about looking it up while someone asks. It's about knowing enough prior to being asked. Basically teaching yourself what those four weeks of training should have done. If the knowledge exists, it is on the Internet - most likely. You can't help everyone, though.
Impressive how you removed the message after just one argument of mine. Self-improvement is always the right path.
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Lea
Banned
My feeling on this is, things will probably get easier with time, if you stay in that job. I get desperate almost always at the beginning of each job, feel like it´s too much and I won´t cope. But with time I get into the routine and feel more in control and more confident. Same with learning language, I remember at the beginning when I was starting spanish, I thought - I can never learn this, it´s beyond me. But because I didn´t give up and did my piece of work every day, in the end I realized I understand books and things got easier and easier.
