vi0let-rain
New member
I started a new job a month ago. I work at a local cafe that specializes in fresh food, loose leaf teas and of course coffee. There are local artists pieces surrounding the shop. My tasks are to make food, serve beverages to customers. I thought that this would be a good choice for me to gain some customer service skills, which I greatly lack especially with communication.
I'm battling with depression and anxiety. To see me behind the counter serving coffee to customers is a HUGE step for me. I never thought I would see myself in this position. My friends and family are quite proud of me of my accomplishments. *pats self on back*
However I am having a difficult time keeping up. I'm a slower learner, I am fighting with my anxieties throughout the shift to which it gets overwhelming. When I do get overwhelmed, I excuse myself for a smoke break when it's convenient. If it gets real bad, I go to the washroom and have an attack or even cry. I'm afraid that I'm unable to handle this job. I'm afraid of judgement. I am 27 and I should know how to interact with people, to be a quick learner and to pay attention. I just want to do good, I don't want any more setbacks. It's taken me 9 years to get me to this milestone.
I'm greatly ashamed of myself when I screw up at work and it happens a lot. I forget people's orders(I write them down now), I forget prices(started notes for that too but don't have everything listed), I mess up on cash and had left a few customers disappointed. I just wish I could get the hang of everything. I'm expected to grasp everything and to have decent customer service skills because I am an adult. It's all getting overwhelming for me and I have no coping strategies whatsoever. I just want to run from this already and I have only had one week's worth of experience out of a month of being employed.
My employer is disorganized. I have to hunt her down and text her to see when my next shift is, she hasn't had any sort of schedule made. I understand her personal and business life is busy but I would much rather work more than 2-3 times a week. I should be making just as much hours as the 16 year old she hired the same day as I started. She's there 5 times a week. But I guess it's better than nothing, right?
My Goals for this placement:
- improve communication skills
- improve customer service skills
- have a better understanding for this type of business(I'm interested in opening my own cafe someday. Maybe become a manager position within this cafe?)
- improve my experience with cooking/baking
To just better myself overall.
My anxiety and depression are getting the best of me the last few days though. I have been off since last Thursday and work tomorrow for three days straight. So I have had time to recuperate I guess. Life is overwhelming for me right now. So many stresses and worries. :kickingmyself:
I'm battling with depression and anxiety. To see me behind the counter serving coffee to customers is a HUGE step for me. I never thought I would see myself in this position. My friends and family are quite proud of me of my accomplishments. *pats self on back*
However I am having a difficult time keeping up. I'm a slower learner, I am fighting with my anxieties throughout the shift to which it gets overwhelming. When I do get overwhelmed, I excuse myself for a smoke break when it's convenient. If it gets real bad, I go to the washroom and have an attack or even cry. I'm afraid that I'm unable to handle this job. I'm afraid of judgement. I am 27 and I should know how to interact with people, to be a quick learner and to pay attention. I just want to do good, I don't want any more setbacks. It's taken me 9 years to get me to this milestone.
I'm greatly ashamed of myself when I screw up at work and it happens a lot. I forget people's orders(I write them down now), I forget prices(started notes for that too but don't have everything listed), I mess up on cash and had left a few customers disappointed. I just wish I could get the hang of everything. I'm expected to grasp everything and to have decent customer service skills because I am an adult. It's all getting overwhelming for me and I have no coping strategies whatsoever. I just want to run from this already and I have only had one week's worth of experience out of a month of being employed.
My employer is disorganized. I have to hunt her down and text her to see when my next shift is, she hasn't had any sort of schedule made. I understand her personal and business life is busy but I would much rather work more than 2-3 times a week. I should be making just as much hours as the 16 year old she hired the same day as I started. She's there 5 times a week. But I guess it's better than nothing, right?
My Goals for this placement:
- improve communication skills
- improve customer service skills
- have a better understanding for this type of business(I'm interested in opening my own cafe someday. Maybe become a manager position within this cafe?)
- improve my experience with cooking/baking
To just better myself overall.
My anxiety and depression are getting the best of me the last few days though. I have been off since last Thursday and work tomorrow for three days straight. So I have had time to recuperate I guess. Life is overwhelming for me right now. So many stresses and worries. :kickingmyself: