I am starting to regret getting a JustCloud account. I have a hard time contacting their customer service. It takes them days to reply to email .... arghhh!!!! I am sure that I have the correct log in and PW details, I have only been able to access my account 2x. The other times, my PW would not go through. I never changed my PW too. I wonder if there is something wrong with my PC or their site?!?!