regretting complaining in the restaurant...

[marciaX3]

on impulse, my boyfriend and i went to a restaurant called "Friendly's". for those that don't know it, Friendly's is a chain restaurant that's known for it's ice cream but also does meals too. basically, we go there cuz it's almost across the street from us and the service is required to be "Friendly" (you'd think, right?). we've gone there plenty of times and usually it's been a good experience...

this time was supposed to be good too but when it came time to order our desserts, i asked the waitress about the price and she confirmed that it would be the discounted price i had asked about. she brings us our desserts and the bill and i see that the prices were actually the regular price. when i asked her about it, she got snappy, dismissive, and downright rude. and most of all, she denied ever saying to me that we would be getting the discounted price! when i was still talking, she stormed off saying "i'm going to get ...(supervisor's name)... cuz i have no idea what you're talking about!" the supervisor came over and settled it for us w/o a problem.

when we left, all i could think was that this bitch tried to lie to cover her own ass cuz she made the mistake of confirming w/ me that it would be one way when it wasn't. she tried to make me into the fool that was full of shit when it was really her own fault. i HATE when people do that. i can understand making mistakes, misunderstandings, etc. that's all well and fine w/ me, but to LIE to try and cover it up is unacceptable! when i was working with customers as a cashier, if i made a mistake, i flat out admitted it and apologized. why are people such assholes that they can't/won't do the same? needless to say, she got a much smaller tip than she would've gotten otherwise. she's lucky she got her $3 from me. actually i think i might try to get that $3 refunded back on my credit card so she would've actually gotten no tip.

so now that it's been a few hours since this happened, the SA in me has come out and now i'm freaking out and panicking and obsessing that i was the wrong one. i'm just so fucking tired of being taken advantage of and i'm doing everything i can to not let it happen anymore. so with my boyfriend supporting me, i stood up to this bitch. now if my boyfriend hadn't been there i can say i would've just let her get away with it and probably even given a good tip. yeah pathetic.

anyway, was i wrong for this?? should i have just dealt with the regular price instead of the discounted price i was supposed to get?? should i have not even tipped her?? and most of all, how do i get myself to stop thinking about this whole ordeal???? i can guarantee this shit will be on my mind for *at least* a couple weeks. i hate that my mind obsesses like this! has anyone else stood up for themselves when they were wronged in restaurants or stores?? how did you get over it and deal with the mental aftermath??

 

[Sad-Kitten]

From the sound of it the waitress overreacted quit a bit. You should not feel bad at all, you were in the right. I have never had a situation like that, if i had a problem it was usually taken care of promptly without a fuss. The waitress may of just been having a bad day, or it may have been something else.

I know my mom has talked about a employee she has that can't take any kind of criticism she will go on a tirade over the smallest criticisms maybe the waitress is the same way.

Bottom line is that you should not feel guilty about other peoples mistakes.

 

[Luna_LL]

This happens to everybody at any time. My father chose to get upset about stuff like this (like when a stupid waitress at Sizzler's charged him extra for giving my half sister some of his salad) or you could just not go back there again.

Happens to me as well once in a while and I choose to be a bitch about it. When I leave and have my way I choose to dismiss it as every happening.

 

[Hoth]

You did a right thing. Paying without complaint would also be a right thing. Tipping or not tipping would be right things. It doesn't really matter.

I suppose I'd have paid without complaint, left no tip and avoided the place in the future... simply because that seems like the lowest-stress option.

 

[Agitprop]

Don't feel about it, you did nothing wrong and the way the waitress acted is unacceptable considering her job. I've had similar situation and I probably wouldn't tip her at all if this happened to me. Just try to forget about this whole thing and remember that you were the one who was right.