Wow, I just sent THIS email to Walmart!
Earlier today, I was publicly HUMILIATED when one of the items I PURCHASED was NOT SCANNED by the cashier and caused the alarm to sound at the exit. I realize that retail theft is a very serious problem and that precautions need to be observed to prevent it, but NOT at the expense of INNOCENT customers. I have Social Anxiety Disorder, Agoraphobia, as well as some other disorders that require therapy and medication to control, and the remedies are NOT A CURE and not always 100% effective. I need to gain strength and courage to even drive, park, and enter your store and when something like this incident happens, it causes an acute setback and frankly, I am disgusted and very angry. I told the man checking through MY items how I felt as well as the store's assistant manager, which also demanded A LOT of courage on my part, but I needed to speak up for myself, as well as all the other innocent shoppers that are attacked unjustly by your theft prevention techniques! I didn't even receive an apology from either one of these two people! Firstly, to be unjustly "accused" in public of theft and have customers, vendors, the store personell, etc. coming in and leaving the store gawking at you is BEYOND humiliating, and furthermore, it's defamation of my character. To have your checkers go through MY personal belongings that I purchased and paid for, that legally BELONG TO ME without a search warrant is against the law. I really do like the selection and prices at Walmart, but after what happened to day, I made up my mind never to go back again, but then I had a better idea, I am going to face my fears and RETURN like I did today, and if that alarm/checker falsely accuses me of theft again, I am going to make an outrageous scene, and I will be getting a lot more attention than people just thinking I'm guilty of theft. I realize the police will undoubtably be involved and the incident will likely make the news, and I may even be ON TELEVISION SUFFERING A PANIC ATTACK..and SO BE IT! Let the world see first hand exactly how people suffer with disorders and how everyone is humiliated by your insulting way of dealing with theft... something needs to take place to change this HORRID system that you have.