If you have Hotmail, Excite mail, Yahoo! mail, or any other free email provider, you might want to check your email settings. For instance, in Hotmail, do you have your filtering set to something other than 'off' for junk mail? If it is set to 'low' or any other setting, then our email is being routed into the junk folder. You can set a rule so that our email goes straight into your inbox, rather than your junk folder. Please read the manual for your email account, or else be aware of checking your junk folders periodically.