Negotiating and Selling Skills

rumblejaded

Well-known member
Hey, peeps. Anyone here who has a talent in negotiating and selling? I need your help, please. My parents started a business on supplying office and school supplies in different schools and offices in our are way back 2010. However, both of them have reached the age of 70 and now asking me to manage the business. Seriously, I have no big idea on how to do this but I have no choice because nobody else can do this for them aside from me and my brother who is still currently a Dept. Head in his company. He said cannot retire yet from work. Now, to make the story short, I need to learn some negotiating and selling tricks. I don't like attending seminars outside coz of time constraint. I'm doing now some research and reading a lot of blogs to get some tips. If you can share some tips on selling then I would really, really appreciate. You can also suggest some sites that talks about negotiating and selling. I'll check them out. Thanks!
 

LKK

Member
Hey mate, I'v done a bit of sales in the past, no expert, not a professional or full-time salesman but for what it's worth I have a few simple tips to get you started, no tricks.

1. Know your product thoroughly. Naturally, you will be nervous (and useless) if you don't know what you're selling, cannot answer questions, cannot describe it or make suggestions about it's application etc. Which also means you must understand their needs, so project what you can and ask questions to determine what you can't assume.

2. Build friendly rapport with customer. Chat, have a joke, ask questions about things they may raise that may have nothing to do with work (went away, got car fixed, etc).

3. If you can, you're wisest to believe in the product, that belief will be reflected in your tone and rub off on the customer.
 

toowilling

Well-known member
I guess your parents have already established a clientele if my understanding is correct. All you have to do is take care of your existing clients and surely by word of mouth, more clients will come. Satisfy them without sacrificing profit. There is no really a good lesson in this since dealing with people comes out naturally.Or better yet, learn the tricks from your parents.
 

rumblejaded

Well-known member
Thanks for the responses and apologies for the very late reply. Anyway, I would not expect too much marketing (selling and negotiating) activities from my parents now since they have gotten used to what they usually do although, they welcome the idea, they would prefer to undergo webinar or online assessment tools instead of the usual seminars we go to. I come across HRDQ but have not fully research on it. Any thoughts?
 
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