Don’t be focused on your fear of talking on the phone. Instead, focus on how you can enjoy the experience of talking on the phone. For instance, talking on the phone will improve your communication skills and provide you with an opportunity to improve your social confidence. If you are afraid of answering the phone call, think of the benefits you’ll enjoy from answering the phone….the experience of talking to great people and thereby improving your ability to deal with social situations in the future. If you are too afraid to answer the phone, that is, if it poses a real barrier to you, then ask yourself what is really bothering you about answering the phone and find a solution to that. Be solution focused. Are you afraid of answering the phone because you think you’re not a good speaker or you’re worried about not understanding the other person, or both? If you are, then work on those areas. Ask yourself: How can I be a better speaker, how can I make my voice sound stronger? Say for example, you need to work on your speaking ability. You want to know how to become a better speaker. Well, to be a better speaker you need to be a great listener and you need to be informed of what’s going on(read the newspaper, magazines, etc…). So now you need to work on your listening skills and read the newspaper. Think of how you can work on your listening skills and how you can get yourself to read the newspaper. Do you see where this is going? Keep searching for the solutions to the problems, and if you come to a barrier, step down one step and try to overcome that problem and if it poses too much of a problem step down again.
Follow the same thought pattern for making a phone call. Don’t’ ask yourself “why you are afraid of making the phone call”, ask yourself what benefit I can make from making the phone call. Think of the experience you’ll gain from making the phone call…the new added confidence that you’ll get from picking up the phone and making the call. If this poses too much of a barrier to you, step down. Work on the things that cause you to be afraid of picking up the phone call. For example, are you worried that you won’t be able to talk about anything or won’t understand the other person. Well, what can you do to solve that? Improve your listening skills and read the paper.
See where this is going?
I have this tidbit helps.